When placing an order, all customers will be required to check a box agreeing to the below statements and terms of sale.
- I am not currently less than twenty-one (21) years old
- By selling or delivering ammunition and/or firearms accessories to me, Short Round Supply Company is not violating any state or local law or ordinance.
- I am not under indictment for and have never been convicted in any court of a crime punishable by imprisonment for over one year
- I am not a fugitive from justice
- I am not an unlawful user or addicted to any controlled substance
- I have not been adjudicated as a mental defective and I have not been committed to any mental institution
- I am not an illegal or unlawful alien, and I am not a nonimmigrant alien
- I have never been and I am not expected to be discharged from the Armed Forces under dishonorable conditions
- I have not renounced my U.S. citizenship
- I am currently not subject to a domestic violence restraining order of any kind
- I have never been and I am not expected to be convicted in any court of a misdemeanor crime of domestic violence
- I will not conduct an unauthorized export of any defense articles
Agreement to Indemnify and Defend for Misrepresentation
In the event that any of the above statements under the “Customer Affidavit” section of these Terms and Conditions are determined to be untrue, I will release, hold harmless, indemnify, and pay to defend Short Round Supply Company and its owners, agents, officers, and employees against any resulting civil fines, civil liability, or criminal prosecution.
Assumption of Shipping Liability
While our ultimate goal is to ensure your order reaches you as quickly and as hassle-free as possible, we can’t guarantee that the common shipping carrier (e.g. UPS, FedEx, or DHL) will not damage, or lose your product, or that once delivered, your order will not be stolen or damaged by a nefarious individual. Once your product is delivered to the address you have provided, you assume all responsibility for its safety and hereby explicitly release Short Round Supply Company from all liability and responsibility thereafter.
Release of Liability and Agreement to Indemnify and Defend
I understand that TGT Holdings, LLC (DBA Short Round Supply Company) strives to offer high quality products and excellent customer service however, I also understand that TGT Holdings, LLC (DBA Short Round Supply Company) is merely a retailer of products that are designed, manufactured, and tested by other companies. Therefore, I understand and acknowledge that TGT Holdings, LLC (DBA Short Round Supply Company) shall not be liable for any claims and/or damages, or for the breach of any warranty, express or implied, whether of merchantability or fitness for any purpose or otherwise, whatsoever.
Furthermore, I understand and acknowledge that Short Round Supply Company expressly disclaims any and all liability for the accuracy of information provided to me, and for how I use the information provided to me, by Short Round Supply Company, and I understand and acknowledge that Short Round Supply Company cannot be held liable for how I or anyone else uses any information I receive from Short Round Supply Company. Therefore, I explicitly agree to release, hold harmless, indemnify, and pay to defend Short Round Supply Company and its owners, agents, officers, and employees against any resulting damages and/or civil liability or criminal prosecution arising from or related to my use of information provided by Short Round Supply Company
By placing an order with Short Round Supply Company, I understand and acknowledge that I alone am responsible for how the product I purchased from Short Round Supply Company is used by me and by any other party. I explicitly agree to release, hold harmless, indemnify, and pay to defend Short Round Supply Company and its owners, agents, officers, and employees against any resulting damages and/or civil liability or criminal prosecution arising from or related to the products I have purchased, to include but not limited to the use of the product, the storage of the product, and the transportation of the product. In the event that any other party files a claim of any kind against Short Round Supply Company, I will indemnify and pay to defend Short Round Supply Company and its owners, agents, officers, and employees against any resulting civil liability or criminal prosecution.
In the event that I choose to file a complaint against Short Round Supply Company or any of its owners, agents, officers, or employees, I agree that such a complaint must be filed in a court located in Spartenburg County, SC. I agree that any complaints filed within any other jurisdiction shall be immediately removed to a court Spartenburg County, SC and I agree to reimburse Short Round Supply Company and its owners, agents, officers, and employees for any costs they may each incur in defending against the complaint or effecting its removal until such time that the complaint is properly filed within a court located in Spartenburg County, SC.
I understand and acknowledge that South Carolina law will govern exclusively: my purchase and use of any products from Short Round Supply Company; any information I receive from ShortRoundSupply.com; any legal action instituted against me by Short Round Supply Company; and any legal action that I institute, or that someone else institutes as a result of my actions, against Short Round Supply Company.
Class Action Waiver
I expressly agree that any dispute resolution proceedings, including but not limited to, litigation, arbitration, and mediation, will be conducted only on an individual basis and not in a class, consolidated, or representative action. By making this express agreement, I acknowledge and affirm that this is a knowing, voluntary, and permanent waiver of any right to bring federal, state, or local claims as any part of, or on behalf of, any class or any other individuals, before a court or other tribunal.
Shipping Destination Restrictions
I understand that Short Round Supply Company does not ship outside the United States, or to Alaska, Hawaii, Massachusetts, New York, California, Cook County, IL, or any other area within the United States where Short Round Supply Company is prohibited by federal, state, or local law to ship product. I also understand that if I attempt to have product shipped to these restricted areas, my order will be cancelled and I will be subject to paying a cancellation fee as described below.
Federal, State, and Local Laws Relating to Ammunition Purchases:
We comply with ALL local, state, and federal laws. The following list of state and local laws is NOT represented to be all inclusive of the 50 states’ numerous firearms, ammunition, and magazine laws. You must be aware of any laws affecting your purchase.
ALASKA CUSTOMERS: No sales.
CALIFORNIA CUSTOMERS: No ammunition sales.
CONNECTICUT CUSTOMERS: A legible copy of state issued identification and one of the following is required to purchase ammunition:
A valid CT permit to carry a pistol or revolver OR
A valid CT long gun eligibility certificate OR
A valid CT ammunition certificate.
HAWAII CUSTOMERS: No sales.
ILLINOIS CUSTOMERS: Must have current copy of FOID card and State Photo Identification, No sales of ammunition and/or magazines to the City of Chicago.
NEW YORK CUSTOMERS: Due to New York State law, we can no longer ship ammunition purchased online to NY residents (we will still ship to FFL’s and Seller of Ammunition permits)
NEW JERSEY CUSTOMERS: Firearms/Ammunition identification card & State ID must accompany ammunition orders for first time. No sales of magazines over 15 rounds.
WASHINGTON DC CUSTOMERS: No Sales of any products.
US TERRITORIES OF GUAM, PUERTO RICO, and VIRGIN ISLAND CUSTOMERS: No sales.
MASSACHUSETTS: Due to Massachusetts State law, we can no longer ship ammunition purchased.
If your order is shipping to great Lone Star State of Texas, we are required to collect sales tax. If you live in Kentucky, Oklahoma, or South Dakota, your respective Departments of Revenue require us to give you the following message: Short Round Supply Company isn’t required to and doesn’t collect sales or use tax in your states, nor will Short Round Supply Company report your purchases to your state’s Department of Revenue.
Order Cancellation by Customers
Our desire is to provide you with excellent customer service, and that includes getting your order on the road as quickly as humanly (or meta-humanly) possible. Our system is state of the art, and 100% automated, so that the moment you place your order, your order is being picked and packed. Because our system is 100% automated and because your order will ship so quickly, orders may not be cancelled or changed by our customers once submitted. Also, in ensure your personal information is protected and secure our customer service team is unable to alter any product information or credit card charges once you place your order.
If you refuse to accept delivery of an order that you placed, then we will issue you a refund if the product returns to us in sellable condition; however, any such refund will be MINUS the cost of shipping both ways AND a restocking fee equal to $35 or 5% of the value of your order, whichever is greater.
Order Cancellation by Short Round Supply
While it’s certainly not a habit, from time to time, it is necessary for us to cancel a customer’s order when these terms and conditions are not followed. Short Round Supply Company reserves the option to cancel any orders where the purchaser has not abided by these Terms and Conditions. In the event that Short Round Supply Company chooses to cancel your order, you will receive a refund of the full amount of the purchase less a $35.00 cancellation fee or 5% of the total purchase amount, whichever is greater. It is your responsibility to make sure that you fully understand and comply with these Terms and Conditions. When you don’t, we incur costs due to your inability to read, so it is necessary to recoup lost time and material. Further, Short Round Supply Company accepts no liability for omissions or typographical errors made without ill-intent in regards to pricing. Short Round Supply Company reserves the right to cancel or modify any order that contains a product while such error has occured.
TGT Holdings, LLC (DBA Short Round Supply Company) will process returns within 30 days of customer receipt of product. No return will be accepted without an approved RMA prior to receiving the product back at our warehouse. Product must be returned within 14 days of your RMA being approved. There will be no refund or credit issued for any returns that are received at our warehouse without an approved RMA. Certain product classes have specific return policies that are detailed below. All returns will be subject to a restocking fee of $35, or 5% of the order total, whichever is greater.
Returns on Ammunition Products
Because of product liability and the risks associated, we can only process returns for damaged ammunition products. All warranty, claims of defects, or improper function must be handled through the manufacturer.
Returns on all other products
All items must be returned in NEW condition (i.e., not used, broken or worn), in the original manufacturer’s packaging and with all original contents included, e.g., instruction manuals, accessories, additional components, and a sellable condition.
Note: Short Round Supply Company requires the return of any, and all promotional items and/or gifts included with your purchase, including free gift certificates with purchase. In addition Short Round Supply Company is currently unable to accept partial returns on kits or on any bundled goods. If a complete return is not received, Short Round Supply Company)reserves the right to charge an additional $9.99 to send the package back to the customer.
Any gift certificate issued as a free gift with qualifying purchase is void upon the return of qualifying product. Gift certificate is deemed returned with product return. If gift certificate is used upon return, Short Round Supply Company) reserves the right to refuse return or refund the customer less the amount of the gift certificate issued.
Note: If product in your possession was received damaged, damage must be noted in your RMA and pictures must be supplied documenting the damage. If your RMA is approved, you are responsible for properly packing and securing your return order to protect it from damage incurred in transit back to our warehouse. All returned product is examined upon arrival and check-in at our warehouse and only product in New/Sellable condition will receive a full credit (unless the damage occurred in transit to your location and you properly notified and documented the damage in your initial RMA Form). If for any reason you decide you want the product back after it has been received at our warehouse, we are happy to collect additional payment from you to cover the costs to ship the product back to you.
To stay in touch with our customers, we maintain a fully opt-in list of each customer’s name and e-mail address. By registering or placing you an order, you agree to the following:
Recording Customer Communications
Who wouldn’t want industry-leading customer service every time they have to interact with our skilled team of customer service reps? To ensure we can meet this goal, we retain records of all communications with customers, including phone calls. What’s this mean in plain English? We’re going to record all phone calls like the NSA, and ensure our servers are treated better than Hillary Clinton treats hers.